Accuracy of Details
We accept bookings on the understanding that the booker provides accurate details. At any time during the course we may request to see official documentation (eg. a passport) to confirm a child's age and identity. If proof cannot be provided, or if we discover that significantly inaccurate details have been provided at the time of booking, we reserve the right to remove the child from the course without refund of fees.
If a place is available we will request a non-refundable deposit of GBP 300 to secure the booking. This must be paid within 10 days of making the booking: if not, the place will automatically become available to other students.
The balance of fees is payable 6 weeks before the child attends. If a booking is made less than 6 weeks before attending, the deposit and balance will be payable within 10 days. If any fees remains unpaid 14 days or more after the payment date on the invoice the place will be cancelled.
Cancellation & withdrawal
If the child's place is cancelled not by us after the beginning of June preceding the course or if a child fails to attend or is withdrawn during a course there will be no refund of fees. If we receive notice of cancellation in writing before June preceding the course we will at our discretion refund some or all of your payment if we are able to fill the vacancy. Depending on the reason for cancellation you may be able to reclaim some or all of your losses from our insurers. Our insurance includes Natural Disaster Cover (including volcanic eruption) but otherwise excludes 'any expenses incurred as a result of regulations or order made by any Public Authority or Government.' You may wish to arrange your own insurance to protect against this possibility.
We reserve the right to repatriate a child at any time at the parent / guardian's expense and without refund of fees if we consider this to be in the child's best interest or if we consider the child's behaviour to be detrimental to the general welfare of the school. Reasons for exclusion may include - but are not necessarily limited to - severe incontinence; self-harming; the consumption of alcohol or illicit drugs; repeated smoking; bullying.
Changes to the programme
Programme details are published in good faith. We reserve the right to make changes to any aspect of the course if necessary.
updated November 2018